Terms of Service

Effective Date: 6/16/2025

1. Introduction

Welcome to E-NET (hereinafter "we", "us", or "E-NET"). These Terms of Service ("Terms") apply to the use of our website and VPN services.

By using our services, you agree to these Terms. If you do not agree, please discontinue use immediately.

Our services are intended for users aged 16 or older, or minors with parental or legal guardian consent.

2. Company Information

Company Name: E-NET
Website: e-net.cloud
Contact: [email protected]

3. Service Description

E-NET provides a VPN (Virtual Private Network) service in the form of time-limited licenses. These licenses grant access to encrypted servers allowing users to:

  • Encrypt internet traffic
  • Hide their IP address
  • Stay protected on public Wi-Fi networks
  • Enhance online privacy

What we do not offer:

  • No guarantee of access to geo-restricted or blocked content
  • No support for illegal activities
  • No guarantee of bypassing restrictions

4. Licenses (No Subscriptions)

4.1 License Definition

A license is a temporary right to use our VPN service for a fixed period (e.g., 1 month, 6 months, 1 year, 2 years).

4.2 No Automatic Renewal

Licenses expire automatically at the end of the purchased period. There is no automatic renewal or billing unless explicitly agreed.

4.3 New License

After expiration, users may manually purchase a new license via their dashboard.

4.4 No Cancellation Required

Since there is no automatic renewal, cancellation is not required.

5. Acceptable Use

You may not use our services for:

  • Illegal activities (e.g., hacking, malware distribution, fraud, terrorism-related activities)
  • Sending spam or unsolicited communications
  • Network attacks (DDoS, port scanning, brute force attacks)
  • Copyright infringement
  • Overloading or disrupting infrastructure
  • Violating applicable sanctions or regulations

Enforcement:

  • Immediate license suspension or termination
  • No refund eligibility
  • Account suspension or permanent ban
  • Reporting to authorities where required

6. No-Logs Policy

We operate a strict no-logs policy and do not collect or store browsing activity, connection logs, or identifiable user activity.

7. Payments

7.1 Payment Processing

Payments are securely handled by third-party providers. We do not store payment details such as credit card information.

7.2 Pricing

Prices may be displayed in multiple currencies and may include applicable taxes where required.

7.3 Payment Obligation

By purchasing a license, you agree to pay the listed price at the time of purchase. Payments are made in advance.

7.4 Invoices

A receipt or invoice will be provided after successful payment.

8. Refund Policy

8.1 30-Day Money-Back Guarantee

You may request a full refund within 30 days of purchase if the service does not perform as described or if access was not provided.

8.2 Non-Refundable Cases

  • Service used normally but no longer desired
  • Requests made after 30 days
  • Violation of these Terms
  • Use for illegal activities

8.3 Refund Requests

Refund requests must be submitted via [email protected] including relevant transaction details.

9. Service Availability

9.1 Availability

We aim for high availability but do not guarantee uninterrupted service. Maintenance or external factors may affect uptime.

9.2 Maintenance

Scheduled maintenance may occur and will be communicated where possible.

9.3 Liability

We are not liable for damages resulting from temporary service interruptions.

10. User Responsibilities

10.1 Account Security

You are responsible for maintaining the confidentiality of your account credentials.

10.2 Use at Own Risk

Services are used at your own risk. We are not responsible for data loss or device damage.

10.3 Legal Compliance

You are responsible for complying with local laws regarding VPN usage.

11. Intellectual Property

All intellectual property rights related to our services, including software, branding, and content, remain our property or that of our licensors.

  • No copying or distribution without permission
  • No reverse engineering or modification
  • No resale or sublicensing

12. Limitation of Liability

12.1 Maximum Liability

To the extent permitted by law, liability is limited to the amount paid by the user within the last 12 months.

12.2 Excluded Damages

  • Indirect or consequential damages
  • Loss of profits or revenue
  • Data loss
  • Force majeure events

13. Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be published on e-net.cloud.

Continued use of the service constitutes acceptance of the updated Terms.

14. Governing Law and Disputes

14.1 Governing Law

These Terms are governed by applicable laws in your jurisdiction.

14.2 Disputes

Disputes shall be handled by the competent courts as required by law.

14.3 EU Consumers

EU consumers may use the Online Dispute Resolution (ODR) platform provided by the European Commission.

15. Contact

For questions regarding these Terms, please contact us via [email protected].